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Frequently Asked Questions

General Questions

What is GetFlowTools?

GetFlowTools is a comprehensive booking management application designed to streamline your workflow and enhance your booking processes.

How can I access GetFlowTools?

You can access GetFlowTools through a web browser. It's a cloud-based application, so there's no need for installation.

Do I need coding skills to use the Booking & Appointment plugin?

Zaibooking - Booking & Appointment webflow plugin is a complete no-code system that makes a booking and appointment breeze - even for beginners! With its user-friendly interface and easy-to-use functionality, you can manage your appointments and bookings in a minute. No coding skills are required!

Can I Setup Payments For My Forms?

Yes, you can set up payments for your forms using our platform. We offer support for over 10 payment gateways, allowing you to choose the one that best suits your needs.

Why Am I Not Receiving Email Notifications For My Bookings?

If you are not receiving email notifications for your bookings, please follow these steps:

  1. Check Spam Folder: Verify your spam or junk folder in your email inbox. Sometimes, emails may be filtered as spam, and you might find the notifications there.

  2. Email Template Settings: Ensure that email notifications are enabled in your account settings. Check if the email template for booking notifications is configured and active.

How Do I Contact Support For Help?

If you require assistance or have any inquiries, you can contact our support team through various channels:

  1. Open Support Ticket: If you prefer, you can open a support ticket directly by clicking here. Our ticket system allows you to track the progress of your inquiries.

  2. Email Support: Send an email to [email protected] with detailed information about your issue. Our support staff will respond to your email in a timely manner.

  3. WhatsApp Support: For quick and direct communication, you can reach out to our support team via WhatsApp. Add our WhatsApp number +8801952973806 to your contacts and send us a message.

Choose the option that best suits your preference, and we'll ensure to assist you promptly. Thank you for reaching out to us!

Getting Started

How can customers create a new booking?

To create a new booking as a customer:

  1. Visit the public booking form embedded on our website or navigate to your custom booking page on your Webflow site.
  2. Fill in the required information, such as date, time, and any specific details related to the booking.
  3. Click the "Submit" or "Book Now" button to confirm the booking.
  4. You will receive a confirmation email with the details of your booking.

How can admins create a new booking manually?

To manually create a new booking from the admin panel:

  1. Log in to the admin panel using your credentials.
  2. Navigate to the "Bookings" or "Dashboard" section.
  3. Look for the option to "Create New Booking" or a similar button.
  4. Fill in the necessary details, including customer information, date, and time.
  5. Save or submit the new booking.

Note: Admins may also have the ability to modify existing bookings, assign staff, and manage other aspects of the booking process through the admin panel.

Can I customize booking forms?

Yes, GetFlowTools allows you to customize booking forms. You can tailor the forms to collect the specific information you need from your clients.

Booking Management

How can I view my upcoming bookings?

To view upcoming bookings, go to the dashboard and click on the "Upcoming Bookings" section. Here, you'll find a list of all your scheduled bookings.

Is there a way to track payments within GetFlowTools?

Yes, GetFlowTools includes payment tracking features. You can monitor payment status, send payment reminders, and generate payment reports.

Integration

Does GetFlowTools integrate with other applications?

Yes, GetFlowTools offers integrations with popular tools and services. Check our integration documentation for details on connecting GetFlowTools with your preferred applications.

Can I embed booking forms on my website?

Absolutely! GetFlowTools provides embeddable booking forms. You can easily integrate them into your website to allow clients to book appointments seamlessly.

Troubleshooting

What should I do if I encounter technical issues?

If you experience technical issues, refer to our troubleshooting guide in the documentation. If the problem persists, please contact our support team for assistance.

Is there a community forum for GetFlowTools users?

While we currently do not have a dedicated community forum, we encourage you to reach out to our support team for assistance. We are actively exploring options for community engagement and will keep you updated on any developments. In the meantime, feel free to contact us directly with your questions and feedback.

We appreciate your understanding and look forward to providing more avenues for user interaction in the future.

Billing and Subscription

Can I use or test it for free?

Yes, we have a Starter package for the explorer. You can set all the features and use the Zaibooking - Booking & Appointment webflow plugin. But you can’t add a custom domain without a paid package.

How does the billing and subscription model work?

Details about our billing and subscription plans can be found in the billing section of your account settings. For further inquiries, contact our billing support.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. Navigate to your account settings, find the subscription section, and follow the cancellation instructions.